Fetch the Sun for Retailers

Once an order is received, please allow 1-2 business days for a shipping quote and invoice. If shipment is partial due to an out-of-stock item(s), a partial invoice will be sent and only the amount for the in-stock items and associated services will be due. Once the backordered items are received by us, and/or drop shipped to the merchant, a subsequent invoice will be sent for the backorder and the order remainder will be due after delivery of subsequent invoices.

A fee of $29.00 will be added for returned checks. Please do not mail cash as Fetch The Sun will not be held liable for lost cash payments that are mailed.

Unless otherwise agreed to by the Merchant and us, shipments will be typically sent within one (1) to two (2) business days after the attached invoice(s) is signed by an authorized representative of the Merchant listed in the Bill To section of the attached invoice(s) and payment is settled (if applicable).

Applicable tracking information will be sent as soon as the shipping labels are created. All shipments should be scheduled for delivery when physical possession of the delivery can occur. We are not responsible for theft of merchandise after delivery is made.

If an item is not in stock, we will create a backorder status on the merchant's account for that item(s) and ship the item(s) when received. We will always inform the merchant of any backorders when the invoice is sent. We reserve the right to cancel and/or make obsolete backordered items at any time. In the event that a backordered item was paid for and subsequently canceled, a refund for that backorder will be made by us.

Prior to shipment and payment, all California based businesses purchasing goods from Fetch The Sun are required to submit a CDTFA-230 (California Resale Certificate) to be exempt from California sales tax. A copy will be sent for electronic signature with the invoice on the merchant’s first order from us.

By accepting delivery of any Fetch The Sun product, the purchaser agrees to use that product only for its intended Use. The merchant assumes, without limitation, all risk of injury, damage, or otherwise arising out of any use other than the intended use of a Fetch The Sun product.

Merchants may cancel their order only if order has not yet shipped from Fetch The Sun’s warehouse. Orders cannot be cancelled once shipped. Order cancellation must be received in writing via email from the merchant’s authorized purchaser, or designated representative.

All orders should be inspected upon receipt of delivery. Any issues with the order should be communicated via email to Fetch The Sun within five (5) business days of receipt of order. Defective items, wrong items sent, and/or missing items will be replaced by Fetch The Sun at no additional cost to the merchant.

Returns of unsold merchandise, fifty (50) items or less, are authorized within one (1) year of order delivery. All returns are subject to a 15% restocking fee. All returned merchandise must be in its original condition, unused, tags attached, and undamaged. Returned items that are not in the original outer polybag packaging will be assessed a 25% restocking fee.

Merchant responsible for return shipping costs. Merchant is responsible for contacting Fetch The Sun before shipping returns and must provide applicable tracking information via USPS, UPS, or FEDEX for all returned merchandise.

Approval for returns of greater than fifty (50) items is at the sole discretion of Fetch The Sun. Private label and/or custom printed/designed orders are not refundable at any time or in any quantity.

Merchandise delivered over one (1) year ago, used merchandise, merchandise damaged while in the merchant’s possession, and/or merchandise without original tags attached as they were from the factory are not authorized for returns.

“Fetch The Sun”, the Fetch The Sun logo, and “Adventure Fetcher” are registered trademarks with the United States Patent and Trademark Office. All printed designs are copyrights of LFA Apparel Holdings, LLC DBA Fetch The Sun. All intellectual property is and shall continue to be the property of LFA Apparel Holdings, LLC DBA Fetch The Sun and is protected under applicable copyright, trademark, and other proprietary rights.